Meyer GmbH sells accessory equipment for forklifts, fork arms and lifting tables. The company is a full-range provider and can offer all products from a single source. In extensive central warehouses in Salzgitter and Korschenbroich, spare parts for the brands MEYER and BOLZONI AURAMO are stored. Besides the distribution of new machinery equipment, the buying and selling of second-hand machinery equipment, repair and the renting of accessory equipment are some of the services also offered by Meyer GmbH. The company also has a large decentralised service technician network at its disposal.
The web-based tool helps our customers to select the best option from our products that will fit their forklift, and which will allow them to generate a respective current offer anywhere and at any time.
Thomas Auringer, Managing Director of MEYER GmbH
The initial situation
In order to be able to offer customers with different forklift models accessory equipment that can be attached to their machines, the employees at Meyer GmbH and its sales partners called upon a complex Excel table. Besides the correct choice of model, the table could also be used for the price calculation and for calculating changes to dimensions and attributes in the case of different fork lengths. After the parameters of the offer had been passed on to the customer, the employees at Meyer GmbH supplemented these with schematic drawings and photos of the fork-adjustment equipment and sent all the accumulated information in the form of a pdf offer. Due to the fact that in addition to the significant commitment of personnel involved, the integration of updated data was also difficult, Meyer GmbH strived to come up with a way of optimising this.
With the help of the new web application, the sales partners of Meyer GmbH will be put in the position of being able to directly find the corresponding accessory equipment for their customers’ forklifts. The interactive price list guarantees the constant availability of current data. This allows sales partners to provide reliable information on prices and delivery times without being required to waste lots of time having to consult others. Due to the fact that the offer is generated in pdf format directly in the online tool and the calculation information, as well as schematic drawings and photos being automatically integrated, a separate enquiry to Meyer GmbH employees is no longer required. These employees are constantly being informed about the offer process by means of automated e-mail notification.
With the interactive price list, TRIOLOGY GmbH in cooperation with Meyer GmbH has created a tool that can generate and send a reliable offer in a matter of just seconds – a clear competitive advantage that will soon also be implemented into the sales activities in the Netherlands and in France.
Your contactCarmen Siemann
+49. 531. 23528-47
+49. 531. 23528-19