MAN Truck & Bus SE

MAN Truck & Bus SE, headquartered in Munich, is the largest company in the MAN Group and one of the world's leading suppliers of efficient commercial vehicles and innovative transport solutions. The products offered range from trucks for short- and long-haul public transport, buses and coaches to diesel and gas engines for vehicles.


The initial situation

In 2008, the business processes in the bus division of MAN Truck & Bus SE in Salzgitter were changed. In this restructuring, application responsibility for the specific applications from the bus area was taken over by the central IT departments in Munich. In this context, MAN Truck & Bus has also decided to hand over the maintenance, support, and further development of some applications to external service providers.



The solution

TRIOLOGY GmbH was already a long-standing service provider for MAN Truck & Bus SE in the area of application development before 2008. From 2008, TRIOLOGY was then also used as a service provider (maintenance and support) for complete application packages by MAN Truck & Bus SE.<br/> A team of fixed contacts takes over the transparent communication to MAN Truck & Bus SE, controls the activities and thus ensures the function and operation of the applications.


> Releasemanagement

> Coordination and planning of extensions.

> Technical documentation and maintenance and support case documentation.

> Business and system concept creation.

> Further developments according to Kanban and Scrum. The preparatory development takes place on an in-house development environment. New releases are implemented remotely with restrictive access.

> Coordinations with the data center provider.

> Scheduling, coordinating, and participating in on-site rule meetings.

> Test management and automation.



The result

TRIOLOGY GmbH provides MAN Truck & Bus SE with continuous and secure operation by maintaining and supporting the application packages.

Professional further development is characterized in particular by the overarching process understanding, as changes and requirements are checked for plausibility and suitability within the application package.

The team ensures this through active collaboration as well as conception and technical know-how, whereby new requirements are developed in an agile manner and optimally integrated into the existing business processes.


What our customers say

TRIOLOGY ensures continuous and stable operation for complete application packages for MAN Truck & Bus SE. The many years of cooperation with TRIOLOGY show us that we have found a reliable partner in the field of technology and communication, who maintains and develops our applications with high quality standards.

Karl Reinisch, MAN Truck & Bus SE

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