ITSM (IT Service Management) is intended to help achieve a structured and uniform way of working through processes to prevent each employee working differently and the quality of the work being different. In addition, processes are to reduce the workload of the employees.
In each project you face the same challenge again: creating a finished product that meets the requirements. In order to do this successfully, there are countless approaches and possibilities. A solution is the use of Redmine, an issue-tracking application that can be simply adapted to meet one’s own individual needs.
Requirements in agile software development are often described based on “User Stories”. These are short stories which illustrate the use from the users perspective.
During the last years it became common to use agile methods in software development. The most widespread ones are Scrum and Kanban. The 2013 “State of Agile” survey found that a vast majority of companies (~60%) uses Scrum or Scrum hybrids. The second place is held by Kanban and “Scrumban” with more than 10%. Compared to the survey from 2012, Kanban experienced the highest increase in usage. That is why we want to compare those two methodologies.
People often talk about high quality software products, but what is that? How can you measure or compare the quality of an application? Let’s take a closer look at this topic and discuss what quality is all about and how it can be improved.
